Setting up your HP printer on a new router network is essential whenever you change your WiFi provider, upgrade your router, or update your network name and password. If your HP printer is not connecting, showing offline, or not working after switching routers.
Why HP Printer Stops Working After Changing Router?
When you install a new router:
- The WiFi name (SSID) changes
- The WiFi password changes
- The printer loses the old saved network
- HP Smart may not detect the printer
Because printers store previous network details, they must be reconfigured to connect to the new router.
Step 1: Prepare for HP Printer Setup on New Router
Before starting the setup process, make sure:
- Your new router is turned ON
- You know your WiFi name and password
- Your printer is powered ON
- Your computer or mobile is connected to the new WiFi network
If your HP printer is not working, you may need to reset the network settings first.
Step 2: Reset HP Printer Network Settings
Resetting network settings clears the old WiFi configuration.
How to Reset:
- On touchscreen printers:
Go to Setup > Network Setup > Restore Network Settings - On non-touchscreen printers:
Press and hold the Wireless + Cancel buttons together for 5 seconds (varies by model).
The wireless light will start blinking, indicating the printer is ready for new setup.
Step 3: Download and Install HP Smart App
To connect your HP printer to the new router network, you need the official HP setup software.
Download HP Printer Software
You can download and install:
- HP Smart App for Windows
- HP Smart for Mac
- HP Smart for Android or iOS
Search for HP Smart app download in your browser or app store and install it on your device.
After installation:
- Open the app
- Click Set Up a New Printer
- Follow on-screen instructions
Step 4: HP Printer Login and Signup Process
To activate and manage your printer services:
- Open HP Smart
- Click Sign In
- Enter your HP account details
- If you don’t have an account, click Sign Up
Creating an HP account allows you to:
- Activate printer warranty
- Enable HP+ features
- Access cloud printing
- Manage ink subscription services
Step 5: Connect HP Printer to New WiFi Router
During setup:
- HP Smart will detect the printer in setup mode
- Select your new WiFi network
- Enter the new router password
- Wait for confirmation message
Once connected:
- The wireless light becomes stable
- Printer status shows “Ready” in HP Smart
Step 6: Activate HP Printer Services
After successful setup:
- Complete printer activation in HP Smart
- Update printer firmware if prompted
- Enable automatic updates
Activation ensures:
- Secure printing
- Cloud access
- Full feature availability
Step 7: Update HP Printer Drivers
Outdated drivers can cause connection issues.
How to Update:
- Open HP Smart
- Go to Printer Settings
- Check for updates
- Install latest firmware
Updating fixes:
- Not working issues
- Connectivity problems
- Performance errors
Common HP Printer Not Working Issues After Router Change
If your HP printer is still not working, try these troubleshooting steps.
1. Printer Not Showing in HP Smart
- Restart printer
- Restart router
- Restart computer
- Reinstall HP Smart
2. HP Printer Offline After New Router Setup
- Set printer as default
- Disable “Use Printer Offline” in settings
- Reconnect printer to WiFi
3. Incorrect WiFi Password Error
- Reset network settings again
- Re-enter correct password
- Avoid extra spaces
4. HP Printer Cannot Find Network
- Move printer closer to router
- Check 2.4 GHz band (some printers don’t support 5 GHz only)
- Disable VPN temporarily
HP Customer Support and Service Options
If troubleshooting does not fix the issue, you can contact HP customer support for assistance.
HP service can help with:
- Printer setup problems
- Activation errors
- Login and account issues
- Driver installation failures
- Hardware troubleshooting
Support options include:
- Live chat
- Phone support
- Virtual assistant
- Service center assistance
Benefits of Proper HP Printer Setup on New Router
Correct setup ensures:
- Stable wireless printing
- Secure network connection
- Faster print jobs
- Access to HP cloud services
- Reduced troubleshooting issues
Regular updates and proper configuration improve overall printer performance and lifespan.
Final Words
Setting up your HP printer on a new router network is simple when done correctly. By resetting network settings, downloading and installing HP Smart, logging in, activating services, and updating drivers, you can quickly restore wireless printing without complications.
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