The HP Printer Network Printer Connection Failed error is a common issue that prevents your printer from connecting to your Wi-Fi or wired network. This error can interrupt printing, scanning, and other network-based features. Fortunately, with the right troubleshooting steps, you can quickly restore your HP printer’s network connection and resume printing without hassle.
What is HP Printer Network Connection Failed Error?
The Network Printer Connection Failed error appears when your HP printer is unable to communicate with your router, computer, or network. This may occur during:
- Initial wireless setup
- HP printer login or registration process
- Installing printer drivers
- Activating HP printer services
- Firmware updates
- Switching Wi-Fi networks
The issue is typically related to incorrect network settings, outdated drivers, weak Wi-Fi signals, firewall blocks, or router configuration errors.
Common Causes of HP Printer Network Connection Failure
Understanding the root cause helps resolve the issue faster. Below are the most common reasons:
- Incorrect Wi-Fi password
- Printer connected to a different network
- Weak wireless signal
- Outdated HP printer drivers
- Router firewall blocking printer access
- Incorrect IP address configuration
- Print spooler service stopped
- Firmware not updated
Step-by-Step Guide to Fix HP Printer Network Connection Failed Error
Follow these solutions in order until the issue is resolved.
1. Restart Printer and Router
A simple restart can fix temporary network glitches.
Steps:
- Turn off your HP printer.
- Unplug your Wi-Fi router.
- Wait for 60 seconds.
- Plug in the router and wait until internet is stable.
- Turn the printer back on and reconnect to Wi-Fi.
2. Reconnect HP Printer to Wi-Fi Network
If the printer is disconnected from the network, reconnect it manually.
For printers with touchscreen display:
- Go to Setup or Network Settings.
- Select Wireless Setup Wizard.
- Choose your Wi-Fi network.
- Enter the correct password.
For printers without touchscreen:
- Press and hold the Wireless button until the light blinks.
- Use the HP Smart app to reconnect the printer.
3. Check HP Printer IP Address
Incorrect IP configuration can cause connection errors.
Steps:
- Print a Network Configuration Page.
- Note the IP address.
- On your computer, open a browser.
- Type the IP address in the address bar.
- If the printer page does not open, reconnect the printer to Wi-Fi.
4. Update HP Printer Drivers
Outdated or corrupted drivers often cause network errors.
Steps:
- Open Device Manager (Windows).
- Locate Printers.
- Right-click your HP printer.
- Select Update Driver.
- Install the latest available version.
Updating drivers ensures compatibility with your operating system and network settings.
5. Run HP Print and Scan Doctor
HP provides a diagnostic tool that automatically detects and fixes network issues.
- Download HP Print and Scan Doctor.
- Install and launch the tool.
- Select your printer.
- Follow on-screen repair instructions.
This tool resolves common connectivity and spooler errors automatically.
6. Restart Print Spooler Service (Windows)
If your printer shows online but does not print, restart the spooler service.
Steps:
- Press Windows + R.
- Type
services.msc. - Locate Print Spooler.
- Right-click and select Restart.
7. Disable Firewall or Antivirus Temporarily
Security software can block printer communication.
- Temporarily disable firewall.
- Try reconnecting printer.
- Add printer as an exception in firewall settings.
How to Download and Install HP Printer Software
Correct software installation is crucial for network connectivity.
Download Process
- Visit the HP official website.
- Search for your printer model.
- Select your operating system.
- Download the latest software package.
Installation Steps
- Open the downloaded file.
- Follow on-screen instructions.
- Choose Wireless Setup.
- Connect printer to Wi-Fi.
- Complete installation.
Proper installation ensures successful login, activation, and printer setup.
HP Printer Login and Account Setup
For advanced features like cloud printing and firmware updates, you may need to log in to your HP account.
Signup Process
- Open HP Smart app.
- Click Create Account.
- Enter email and password.
- Verify your email.
- Sign in to activate services.
Once logged in, you can manage printer settings, check ink levels, and troubleshoot remotely.
How to Activate HP Printer Services
After installing software:
- Open HP Smart.
- Add your printer.
- Sign in to HP account.
- Complete printer registration.
- Enable Web Services if required.
Activation allows remote printing and firmware updates.
Troubleshooting HP Printer Not Working After Network Setup
If the printer still shows connection failed:
- Ensure printer and computer are on the same Wi-Fi network.
- Reset printer network settings.
- Assign a manual IP address.
- Reinstall printer software.
- Update router firmware.
- Perform factory reset on printer.
How to Reset HP Printer Network Settings
Resetting network settings clears incorrect configurations.
Steps (general method):
- Press and hold Cancel + Wireless buttons together.
- Wait until lights blink.
- Reconnect printer using Wireless Setup Wizard.
When to Contact HP Customer Support
If none of the solutions work, contact HP support for professional assistance.
Contact support if:
- Printer hardware is damaged.
- Network card malfunction suspected.
- Persistent firmware errors.
- Printer fails to detect any networks.
HP support technicians can guide you through advanced diagnostics or service options.
Tips to Prevent HP Printer Network Errors
- Keep printer firmware updated.
- Use stable Wi-Fi network.
- Avoid frequently changing router passwords.
- Maintain proper signal strength.
- Restart router periodically.
- Keep printer drivers updated.
Conclusion
The HP Printer Network Printer Connection Failed Error can be frustrating, but it is usually easy to fix with proper troubleshooting. By restarting devices, reconnecting to Wi-Fi, updating drivers, and reinstalling software, you can restore your printer’s connection quickly.
Maintaining updated software, correct login setup, and stable network settings will help prevent future connectivity problems. If needed, HP customer support is always available to assist with advanced troubleshooting and service activation.
Leave a Reply