How to Fix HP Printer Printing Only First Page from PDF?

If your HP printer is printing only the first page of a PDF document and ignoring the remaining pages, you’re not alone. This issue is common and usually related to printer settings, outdated drivers, PDF reader configuration, or communication problems between the printer and computer.

Why Is My HP Printer Printing Only the First Page of a PDF?

Several factors can cause this problem:

Incorrect print range settings
Corrupted or outdated printer drivers
Issues with PDF reader software
Printer spooler errors
Connectivity interruptions
Firmware or software conflicts

Identifying the root cause is essential before applying the right fix.

Basic Checks Before Troubleshooting

Before moving to advanced solutions, try these quick checks:

Open the PDF file and ensure “All Pages” is selected in print settings.
Restart your HP printer.
Restart your computer.
Try printing a different PDF file.
Print from another application (like Word) to confirm if the issue is PDF-specific.

If the problem persists, continue with the steps below.

Update HP Printer Drivers

Outdated or corrupted drivers are one of the main reasons behind incomplete printing issues.

Steps to Update HP Printer Driver:

Open Device Manager on your computer.
Locate your HP printer under “Printers.”
Right-click and select Update Driver.
Choose Search automatically for updated driver software.
Restart your system after updating.

You can also download the latest driver version from the official HP support portal to ensure compatibility with your operating system.

Reset the Print Spooler Service

The print spooler manages print jobs. If it becomes stuck or corrupted, printing may stop after the first page.

How to Restart Print Spooler:

Press Windows + R and type services.msc.
Locate Print Spooler.
Right-click and select Restart.
Try printing the PDF again.

This clears pending print jobs and refreshes printer communication.

Adjust PDF Print Settings

Sometimes the issue is caused by PDF software configuration.

Fix Through PDF Reader:

Open your PDF file.
Click File > Print.
Select your HP printer.
Ensure All Pages is selected.
Disable “Print as Image” (or enable it if printing fails).
Click Advanced and check if any page restriction is enabled.

If the problem continues, try printing the same PDF using a different PDF reader.

Check HP Printer Firmware Updates

Outdated firmware can cause compatibility issues with large or multi-page PDF files.

Steps to Update Firmware:

Open HP printer settings on your computer.
Go to Printer Maintenance or Update section.
Check for firmware updates.
Install any available updates.
Restart your printer.

Keeping firmware updated improves performance and stability.

Reinstall HP Printer Software

If drivers and spooler reset don’t fix the issue, reinstalling the printer software may help.

Steps to Reinstall:

Uninstall HP printer software from Control Panel.
Restart your computer.
Download the latest software version.
Install it following on-screen instructions.
Reconnect your printer.

Reinstallation removes corrupted files and restores default settings.

HP Printer Login and Account Setup (If Using HP Smart)

If you are using HP Smart or cloud printing services, account-related issues can sometimes interrupt print jobs.

HP Printer Login and Signup Steps:

Open HP Smart application.
Click Sign In or Create Account.
Enter required details.
Verify your email.
Add your printer to the account.

Ensure your printer is properly registered and connected to avoid cloud-based print interruptions.

Fix Network or Wireless Issues

If your printer is connected via Wi-Fi, unstable connectivity can cause it to stop printing after one page.

Troubleshooting Network Issues:

Restart your router.
Place the printer closer to the Wi-Fi router.
Reconnect printer to the network.
Use a USB cable temporarily to test printing.

Stable connectivity ensures full document transmission.

Clear PDF File Corruption

Sometimes the PDF file itself is corrupted.

Fix Options:

Download the PDF again.
Save the file under a new name.
Convert the PDF to another format and print.
Print using “Print as Image” option.

Testing with multiple files helps confirm whether the issue is file-specific.

HP Printer Troubleshooting Steps Summary

If your HP printer prints only the first page:

Check print range settings
Restart printer and PC
Update drivers
Reset print spooler
Reinstall printer software
Update firmware
Verify network connection
Check PDF reader settings

Following these steps usually resolves the issue quickly.

When to Contact HP Customer Support

If none of the solutions work, it may indicate:

Internal firmware errors
Hardware malfunction
Deep software conflicts

In such cases, contacting HP customer support is recommended. Provide:

Printer model number
Operating system version
PDF reader details
Error messages (if any)

Professional support can guide you through advanced diagnostics or service options.

How to Prevent HP Printer PDF Printing Issues

To avoid this problem in the future:

Keep printer drivers updated
Regularly update firmware
Maintain stable internet connection
Use updated PDF software
Restart printer periodically

Proper maintenance ensures consistent performance and reduces printing errors.

Conclusion

The issue of an HP printer printing only the first page from a PDF is typically related to software settings, drivers, or connectivity problems. By checking print settings, updating drivers, resetting spooler services, and reinstalling printer software, you can resolve the problem effectively.