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How to Fix HP Printer Printing Only Blank Pages from USB?

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If your HP printer is printing only blank pages from a USB connection, it can be frustrating—especially when you urgently need documents. This issue can occur due to ink problems, driver conflicts, USB errors, firmware glitches, or incorrect printer settings.


Common Reasons Why HP Printer Prints Blank Pages from USB

Before applying fixes, understand the main causes:

  • Empty or dried ink cartridges
  • Clogged printhead
  • Protective tape not removed from new cartridge
  • Corrupted printer driver
  • USB cable connection issue
  • Incorrect paper or print settings
  • Firmware or software malfunction

Identifying the correct cause helps resolve the problem faster.


1. Check Ink Cartridges and Printhead Condition

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✔ Inspect Ink Levels

  • Open the printer control panel.
  • Check ink levels from the display screen.
  • Replace empty or very low cartridges.

✔ Remove Protective Tape

If you recently installed new cartridges:

  • Remove them carefully.
  • Ensure the protective plastic tape is fully removed.
  • Reinstall securely.

✔ Clean the Printhead

  • Go to Printer Settings → Tools → Clean Printhead.
  • Run 1–2 cleaning cycles.
  • Print a test page.

Clogged nozzles are one of the most common reasons for blank prints.


2. Check USB Connection and Hardware Setup

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✔ Inspect the USB Cable

  • Use the original or high-quality USB cable.
  • Try a different USB port on your computer.
  • Replace damaged cables.

✔ Restart Devices

  • Turn off printer and computer.
  • Disconnect USB cable.
  • Restart computer.
  • Reconnect printer and power it on.

Sometimes, a simple hardware reset fixes blank page issues.


3. Update or Reinstall HP Printer Drivers

Outdated or corrupted drivers may cause blank prints even when ink levels are fine.

Steps to Reinstall HP Printer Driver:

  1. Go to Control Panel → Devices and Printers.
  2. Remove your HP printer.
  3. Restart the computer.
  4. Download the latest driver from HP official support.
  5. Install the driver and reconnect via USB.

Run as Administrator

Right-click the installer → Select “Run as Administrator.”

Updated drivers ensure proper communication between USB and printer.


4. HP Printer Login, Signup & Account Activation

To manage your printer, firmware updates, warranty, and support services, create or log in to your HP account.

HP Account Login & Signup Process:

  • Visit the HP official website.
  • Click on Sign In.
  • Enter email and password.
  • For new users, select Create Account.
  • Verify email and activate account.

After activation, you can:

  • Register your printer
  • Download software
  • Access firmware updates
  • Contact customer support
  • Check warranty status

5. Download and Install HP Printer Software

Installing full-feature HP software ensures proper printer functionality.

Steps to Download & Install:

  1. Visit HP Support.
  2. Enter your printer model.
  3. Select operating system.
  4. Download full feature driver package.
  5. Run setup file.
  6. Follow on-screen instructions.

After installation:

  • Print a test page.
  • Ensure USB is selected as the connection type.

6. Check Print Settings to Fix Blank Pages

Incorrect print configuration can also result in blank output.

Verify These Settings:

  • Paper size matches loaded paper.
  • Print preview shows actual content.
  • Print in grayscale (if color cartridge is empty).
  • Disable “Print Blank Pages” option if enabled.

Always preview before printing.


7. Run HP Printer Troubleshooting Tool

Windows has a built-in troubleshooter:

  • Go to Settings → Update & Security → Troubleshoot.
  • Select Printer.
  • Click Run Troubleshooter.

It automatically detects and fixes configuration issues.


8. Perform HP Printer Firmware Update

Outdated firmware can create communication errors via USB.

How to Update Firmware:

  • Login to your HP account.
  • Go to your registered printer.
  • Check for firmware updates.
  • Download and install updates.
  • Restart printer after installation.

Firmware updates improve stability and fix internal bugs.


9. Advanced Troubleshooting for HP Printer Not Working

If the printer still prints blank pages:

✔ Perform Hard Reset

  • Turn off printer.
  • Unplug power cord for 60 seconds.
  • Reconnect and restart.

✔ Align Printer

  • Go to Settings → Tools → Align Printer.
  • Follow instructions.

✔ Try Printing from Another Application

Sometimes the issue is file-specific.


10. HP Customer Support & Service Assistance

If troubleshooting fails, contact HP Customer Support.

HP Support Services Include:

  • Live chat support
  • Remote technical assistance
  • Warranty claim help
  • Repair center service
  • Software & driver support
  • Activation and setup assistance

Make sure to keep:

  • Printer model number
  • Serial number
  • Purchase details

This helps speed up the support process.


Benefits of Regular HP Printer Maintenance

  • Prevents blank printing issues
  • Improves print quality
  • Extends printer lifespan
  • Avoids ink wastage
  • Reduces hardware failures
  • Ensures smooth USB and wireless printing

Conclusion

If your HP printer prints only blank pages from USB, the issue is usually related to ink cartridges, printhead blockage, driver errors, or USB connection problems. By checking ink levels, cleaning the printhead, reinstalling drivers, updating firmware, and verifying print settings, you can quickly resolve the issue.

Creating an HP account, downloading official software, activating your printer, and keeping firmware updated ensures long-term performance and fewer technical problems.

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