If your HP printer suddenly stops connecting to Wi-Fi after you change your router password, don’t worry — this is a common issue. When the Wi-Fi password is updated, your printer still stores the old credentials, which prevents it from reconnecting to the network.
Why HP Printer Is Not Connecting After Wi-Fi Password Change?
When you change your wireless network password:
- The printer remains connected to the old network credentials.
- It cannot authenticate with the new password.
- The printer shows “Offline” status.
- The network name (SSID) may not appear.
- Wireless light may blink continuously.
To resolve this, you must reconnect your HP printer to the new Wi-Fi network.
Reset HP Printer Network Settings
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Before reconnecting, reset the printer’s wireless settings.
Steps to Restore Network Settings:
- Turn ON your HP printer.
- On the control panel:
- Press and hold the Wireless button + Cancel button together for 5 seconds
(For touchscreen models, go to Setup > Network > Restore Network Settings.)
- Press and hold the Wireless button + Cancel button together for 5 seconds
- Wait until the blue wireless light starts blinking.
This removes the old Wi-Fi password from the printer memory.
Download and Install HP Smart App
To reconnect the printer, you need the HP Smart software.
How to Download HP Printer Software
- Open your computer or mobile device.
- Search for HP Smart app download.
- Download the app for Windows, Mac, Android, or iOS.
- Install the application by following on-screen instructions.
The HP Smart app helps with:
- Printer login & setup
- Network configuration
- Activation
- Updates
- Troubleshooting
HP Printer Login and Setup After Password Change
After installing HP Smart:
- Open the HP Smart app.
- Click Add Printer.
- Select your printer from the list.
- Choose your Wi-Fi network.
- Enter the new Wi-Fi password.
- Click Connect.
Wait for confirmation that the printer is connected successfully.
Activate HP Printer After Network Setup
After connecting:
- Print a test page.
- Complete printer registration (if prompted).
- Sign in to your HP account inside HP Smart (optional but recommended).
- Enable Web Services if required.
Activation ensures:
- Firmware updates
- Cloud printing access
- HP ePrint services
- Remote monitoring
Update HP Printer Firmware
Outdated firmware may cause connection issues.
How to Update:
- Open HP Smart.
- Go to Printer Settings.
- Click Advanced Settings.
- Select Printer Update.
- Install available updates.
Keeping firmware updated improves stability and security.
HP Printer Troubleshooting – Still Not Working?
If your HP printer is still not connecting, try these solutions:
1. Restart Devices
- Turn OFF printer.
- Restart router.
- Restart computer.
- Turn printer back ON after 2 minutes.
2. Move Printer Closer to Router
Weak signal can prevent reconnection.
3. Check 2.4GHz vs 5GHz Network
Some HP printers only support 2.4GHz Wi-Fi.
Make sure your printer is connecting to the correct band.
4. Use USB Setup (Temporary)
Connect printer to computer using USB cable and complete wireless setup through HP Smart.
5. Remove and Re-Add Printer
- Go to Devices & Printers.
- Remove old printer.
- Add it again after setup.
HP Printer Customer Support and Service Options
If none of the steps resolve the issue, you can contact HP support.
Available Support Services:
- Live chat assistance
- Phone support
- Remote troubleshooting
- Warranty service
- Repair center assistance
Before contacting support, keep ready:
- Printer model number
- Serial number
- Router details
- Error messages (if any)
Common Errors After Wi-Fi Password Change
- Printer Offline
- Cannot Find Printer
- Network Configuration Failed
- IP Address Not Found
- Wireless Light Blinking
These errors usually resolve after resetting network settings and reconnecting using HP Smart.
Prevent Future Network Issues
- Avoid frequent password changes.
- Write down updated Wi-Fi credentials.
- Keep firmware updated.
- Ensure stable router placement.
- Periodically check printer network status.
Conclusion
If your HP printer is not connecting after a Wi-Fi password change, the issue is usually caused by outdated network credentials stored in the printer. Resetting network settings and reconnecting using HP Smart resolves the problem in most cases.
By following the proper setup, login, installation, activation, update, and troubleshooting steps outlined above, you can restore your HP printer’s wireless connection quickly and efficiently.
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