Experiencing an “Authentication Failed” error while trying to connect your HP printer to a network can be frustrating. This issue usually occurs due to incorrect network settings, outdated printer drivers, or security restrictions on your Wi-Fi network.
What is HP Printer Network Authentication Failed Error?
The HP Printer Network Authentication Failed error occurs when your printer is unable to connect to a secure network due to incorrect login credentials, outdated firmware, or configuration issues. This error prevents printing over Wi-Fi and may appear on your printer’s display screen or HP Smart app.
Common causes include:
- Incorrect Wi-Fi password or network name (SSID)
- Outdated printer firmware or drivers
- Network security settings blocking the printer
- Temporary glitches in the router or printer
How to Fix HP Printer Network Authentication Failed Error
Here’s a step-by-step guide to resolving this issue:
Step 1: Check Network Credentials
Ensure that the Wi-Fi password you entered on the printer matches your network password.
- Go to your printer’s Control Panel > Wireless Settings > Wi-Fi Setup
- Re-enter your network password carefully
- Ensure you are connecting to the correct SSID (network name)
Step 2: Restart Printer and Router
Temporary network glitches can trigger authentication errors.
- Turn off your printer and unplug it for 30 seconds
- Restart your Wi-Fi router
- Turn the printer back on and try connecting again
Step 3: Update Printer Firmware and Drivers
Outdated software can prevent network authentication.
- Visit HP Support and search for your printer model
- Download and install the latest firmware update
- Update your printer drivers on your computer
Step 4: Reset Network Settings on HP Printer
Resetting your printer’s network configuration can solve persistent authentication failures.
- Go to Control Panel > Network Settings > Restore Network Defaults
- Reconnect to your Wi-Fi by entering the network password
Step 5: Use HP Smart App for Setup
HP Smart app simplifies network setup and authentication.
- Download the HP Smart App on your computer or mobile device
- Open the app and follow the guided steps to connect your printer to Wi-Fi
- Ensure you select the correct network and enter credentials carefully
HP Printer Login, Signup, and Activation
To access advanced network settings and customer support, logging in to your HP account is essential:
- Visit HP account portal
- Sign up if you don’t have an account, or log in with your credentials
- Register your printer to activate warranty and receive support updates
Troubleshooting HP Printer Network Issues
If the authentication error persists, try these advanced troubleshooting tips:
- Check Router Security Settings: Ensure WPA2 or WPA3 encryption is enabled; some older printers may not support newer protocols.
- Disable MAC Filtering: Your router may block the printer if MAC filtering is active.
- Use WPS Connection: If available, connect your printer to Wi-Fi using the WPS button on the router.
- Check for IP Conflicts: Assign a static IP to the printer if multiple devices share similar IP addresses.
Contact HP Customer Support
If all else fails, contacting HP Customer Support can resolve complex network authentication issues. They provide:
- Step-by-step assistance with printer setup
- Troubleshooting for firmware, drivers, and connectivity issues
- Remote support for network configuration errors
Conclusion
The HP Printer Network Authentication Failed error is usually caused by network misconfigurations, incorrect credentials, or outdated software. By carefully following the steps above—checking credentials, updating drivers, resetting network settings, and using HP Smart—you can fix this issue and restore wireless printing. Regular updates and proper printer registration can prevent future authentication problems.
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