If your HP printer displays a “Network Not Found” error, it usually means the printer cannot detect or connect to your Wi-Fi network. This issue commonly occurs after a router reset, password change, firmware update, or incorrect network configuration.
What Does HP Printer Network Not Found Error Mean?
The Network Not Found error appears when your HP printer is unable to locate the wireless network during setup. This can happen due to:
- Incorrect Wi-Fi password
- Weak wireless signal
- Router compatibility issues
- Outdated printer firmware
- Incorrect wireless configuration
- Disabled wireless settings
Understanding the root cause helps you apply the correct solution.
Common Causes of HP Printer Network Not Found Error
Before jumping into fixes, identify possible causes:
- Router is not broadcasting SSID
- Printer is too far from router
- 5GHz Wi-Fi not supported (some models require 2.4GHz)
- Incorrect wireless setup mode
- Network driver issues on computer
- Temporary router malfunction
Once identified, follow the steps below.
Step 1: Restart Your Printer and Router
Restarting devices refreshes the network connection.
- Turn off your HP printer.
- Unplug your router and modem.
- Wait 60 seconds.
- Plug in the router and wait until internet stabilizes.
- Turn the printer back on.
- Try reconnecting to Wi-Fi.
This simple reset resolves most network detection issues.
Step 2: Check Wireless Network Settings
Ensure:
- Wi-Fi is enabled on the printer.
- The router is broadcasting the correct SSID.
- You are selecting the correct network name.
- The password is entered correctly (case-sensitive).
If your printer has a touchscreen:
- Go to Wireless Settings
- Select Setup Wizard
- Choose your Wi-Fi network
- Enter password carefully
Step 3: Use HP Printer Login & Signup (HP Account Setup)
To manage network settings and updates, log in to your HP account.
Create or Sign Up for HP Account
- Open your web browser.
- Visit HP official website.
- Click Sign Up.
- Enter email address and create password.
- Verify your email.
Login to HP Account
- Open HP website.
- Click Login.
- Enter your credentials.
- Access device management and support dashboard.
Having an HP account helps manage printer updates, activation, and troubleshooting tools.
Step 4: Download and Install HP Printer Drivers
Outdated drivers can cause network errors.
Download HP Printer Driver
- Go to HP official website.
- Enter your printer model.
- Select your operating system.
- Download latest driver package.
Install HP Printer Driver
- Open downloaded file.
- Click Install.
- Follow on-screen instructions.
- Choose Wireless Setup when prompted.
- Complete installation.
After installation, try reconnecting the printer to Wi-Fi.
Step 5: Activate HP Printer on Wireless Network
After installation:
- Open HP Smart App.
- Click Add Printer.
- Select your printer from list.
- Follow Wi-Fi setup instructions.
- Confirm activation.
Once activated, the printer should appear as Ready.
Step 6: Reset HP Printer Network Settings
If the network still isn’t found, reset network configuration.
For most HP printers:
- Press and hold Wireless + Cancel buttons together.
- Wait for blue light to blink.
- Printer enters setup mode.
- Reconnect using HP Smart App.
This clears previous network data and allows fresh setup.
Step 7: Check Router Compatibility
Some HP printers support only 2.4GHz Wi-Fi.
- Log in to router settings.
- Enable 2.4GHz band.
- Disable MAC address filtering temporarily.
- Ensure DHCP is enabled.
Place printer closer to router during setup.
Step 8: Update HP Printer Firmware
Outdated firmware may cause connectivity issues.
How to Update HP Printer Firmware
- Open HP Smart App.
- Go to Printer Settings.
- Select Advanced Settings.
- Click Printer Update.
- Install available updates.
After update, restart printer and reconnect.
Step 9: Troubleshooting HP Printer Network Not Working
If the issue continues, try these solutions:
- Disable firewall temporarily
- Run Windows Network Troubleshooter
- Connect printer via USB and configure Wi-Fi
- Reinstall HP Smart App
- Reset router to factory settings
Also verify:
- Internet connection is stable
- Printer firmware is up to date
- Correct network is selected
HP Printer Customer Support and Service Options
If none of the above solutions work, contact HP support.
HP Customer Support Services Include:
- Live chat assistance
- Remote troubleshooting
- Driver and firmware guidance
- Warranty service
- Hardware repair assistance
When contacting support, keep ready:
- Printer model number
- Serial number
- Purchase details
- Description of the issue
Preventing HP Printer Network Errors in Future
To avoid “Network Not Found” errors:
- Keep firmware updated
- Maintain stable Wi-Fi connection
- Avoid frequent password changes
- Place printer within router range
- Restart router monthly
Regular maintenance ensures smooth wireless printing.
Conclusion
The HP Printer Network Not Found Error can be frustrating, but it is usually easy to fix with proper troubleshooting steps. By restarting devices, checking network settings, reinstalling drivers, updating firmware, and activating the printer correctly, you can restore wireless functionality quickly.
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