The Epson XP960 is a high-performance all-in-one printer known for its quality prints, borderless printing capabilities, and versatile functions. However, like all Epson inkjet printers, the XP960 includes a waste ink pad that collects excess ink during processes such as printhead cleaning. Over time, the waste ink pad fills up, and the printer will display a “Waste Ink Pad Full” error, rendering the printer inoperable until the error is addressed.
To resolve this issue, one of the most effective solutions is to use the Epson Adjustment Program to reset the waste ink pad counter. This program resets the internal counter for the waste ink pad, clearing the error message and allowing the printer to resume normal operation. In this article, we will explain how to reset the Epson XP960 waste ink pad counter using the Adjustment Program, what the program is, why it’s needed, and provide step-by-step instructions for its use.
What is the Epson Adjustment Program?
The Epson Adjustment Program is a software tool designed to help reset various internal counters in Epson printers, including the waste ink pad counter. During regular maintenance tasks, such as printhead cleaning, excess ink is collected in the waste ink pad. The printer monitors the amount of ink in the pad and triggers an error once the pad reaches its capacity. The Epson Adjustment Program allows users to reset the counter, effectively clearing the “Waste Ink Pad Full” error and enabling continued use of the printer.
It is important to note that the Epson Adjustment Program does not fix the physical condition of the waste ink pad itself; it only resets the counter. This is a temporary solution, and you will still need to clean or replace the waste ink pad eventually to avoid any further issues.
Why Do You Need the Epson Adjustment Program?
Using the Epson Adjustment Program to reset the waste ink pad counter provides several key benefits:
Clear the “Waste Ink Pad Full” Error
The primary purpose of the Epson Adjustment Program is to clear the “Waste Ink Pad Full” error. This error occurs when the printer detects that the waste ink pad is full. Once the counter is reset using the Adjustment Program, the error message will disappear, and the printer will function as normal.
Affordable and Convenient Solution
The Epson Adjustment Program is an inexpensive tool that allows you to reset the waste ink pad counter without the need for professional repairs. It provides a cost-effective way to keep your printer running smoothly without spending money on service visits or buying a new printer.
Avoid Printer Downtime
The “Waste Ink Pad Full” error will prevent the printer from working, causing significant downtime. By resetting the counter with the Epson Adjustment Program, you can quickly get the printer back up and running, reducing interruptions and ensuring that you can continue printing without delay.
Temporary Fix Until Maintenance is Done
Although resetting the counter allows the printer to resume functioning, it is only a temporary fix. The Epson Adjustment Program resets the internal counter, but it does not address the physical state of the waste ink pad. Cleaning or replacing the waste ink pad should still be done to ensure long-term printer health.
How to Download the Epson Adjustment Program for XP960?
The Epson Adjustment Program is not available for download directly from the official Epson website, but it can be found on trusted third-party websites. It is crucial to download the software from a reliable source to avoid potential security risks. Below are the steps for downloading the Epson Adjustment Program:
Step 1: Find a Reliable Source
Search for a reputable website that provides the Epson Adjustment Program for your specific printer model, the Epson XP960. Ensure that the website has positive reviews and offers a safe download. Verify that the software is compatible with your operating system (Windows or macOS).
Step 2: Download the Program
Once you’ve found a trusted website, locate the download link for the Epson Adjustment Program. The software is typically offered as a compressed ZIP file. Click the download link to begin downloading the file to your computer.
Step 3: Extract the ZIP File
After the ZIP file is downloaded, navigate to the location where it was saved. Right-click on the file and select “Extract All” to unzip the contents, or use a program like WinRAR or 7-Zip to extract the files to a folder of your choice.
Step 4: Install the Epson Adjustment Program
Inside the extracted folder, you will find the installation file, usually named “Epson Adjustment Program.exe” or similar. Double-click the file to start the installation process. Follow the on-screen instructions to complete the installation.
Step 5: Launch the Epson Adjustment Program
After installation is complete, locate and open the Epson Adjustment Program by double-clicking its icon. If you’re using a Windows computer, it may be necessary to run the program as an administrator. Right-click the program icon and select “Run as Administrator” to grant the necessary permissions.
How to Reset the Waste Ink Pad Counter on Epson XP960 Using the Adjustment Program?
Once the Epson Adjustment Program is installed on your computer, follow these steps to reset the waste ink pad counter:
Step 1: Connect the Printer to Your Computer
Ensure that your Epson XP960 printer is connected to your computer via USB or Wi-Fi. The Epson Adjustment Program requires a stable connection to your printer to work correctly.
Step 2: Open the Epson Adjustment Program
Launch the Epson Adjustment Program by double-clicking its icon. If the program asks for administrator permissions, allow it by selecting “Yes” to continue.
Step 3: Select Your Printer Model
In the Epson Adjustment Program window, you will need to select your printer model. Choose “Epson XP960” from the list of available printers. Ensure your printer is turned on and connected to your computer before proceeding.
Step 4: Enter the Service Mode
To reset the waste ink pad counter, the Epson Adjustment Program needs to access the printer’s service mode. This is a special mode used for resetting counters and other maintenance tasks. Once in the service mode, you can reset the waste ink pad counter.
Step 5: Reset the Waste Ink Pad Counter
Within the service mode, locate and select the “Waste Ink Pad Counter” option. Click the “Reset” button to reset the waste ink pad counter to zero. This will clear the “Waste Ink Pad Full” error message and allow the printer to resume functioning.
Step 6: Turn Off and Restart the Printer
After the reset process is complete, turn off the Epson XP960 printer. Wait for a few seconds, then turn it back on. The printer should no longer display the “Waste Ink Pad Full” error, and it will be ready for continued use.
Benefits of Using the Epson Adjustment Program to Reset the Waste Ink Pad Counter
Using the Epson Adjustment Program provides several advantages for users experiencing the “Waste Ink Pad Full” error:
Clear the Error Quickly
The Epson Adjustment Program provides a fast and effective way to clear the “Waste Ink Pad Full” error, allowing you to get back to printing quickly. The reset process takes only a few minutes to complete.
Cost-Effective Solution
The program is an affordable way to address the issue without the need for expensive repairs or replacements. Instead of purchasing a new printer or paying for professional service, the Epson Adjustment Program offers a simple and low-cost solution.
Easy to Use
The Epson Adjustment Program is user-friendly and requires minimal technical knowledge. With clear instructions and a straightforward interface, you can reset the waste ink pad counter on your own.
Temporary Fix Until Proper Maintenance is Done
While the reset temporarily fixes the issue by clearing the error message, it is important to remember that cleaning or replacing the waste ink pad is necessary for long-term functionality. The Epson Adjustment Program gives you time to perform this maintenance at your convenience.
Troubleshooting Tips for Epson Adjustment Program
If you encounter any problems while using the Epson Adjustment Program, try the following troubleshooting tips:
Printer Not Detected
If the Epson Adjustment Program cannot detect your printer, check the following:
- Ensure the printer is turned on and properly connected to your computer.
- If using USB, make sure the USB cable is securely connected.
- If using Wi-Fi, ensure the printer is connected to the same network as your computer.
- Make sure you have installed the necessary printer drivers.
Program Not Launching
If the Epson Adjustment Program doesn’t open, try running it as an administrator. Right-click the program icon and select “Run as Administrator.” If the issue persists, try reinstalling the program or downloading a fresh copy from a reliable source.
Reset Process Fails
If the reset process doesn’t complete successfully, ensure that:
- You have selected the correct printer model in the Epson Adjustment Program.
- The printer is powered on and connected.
- You are using the correct version of the software for your operating system.
Waste Ink Pad Still Full
If the “Waste Ink Pad Full” error persists after the reset, you may need to manually clean or replace the waste ink pad. The reset only clears the counter and does not physically address the waste ink pad itself.
Conclusion
The Epson Adjustment Program is an essential tool for resetting the waste ink pad counter on the Epson XP960 printer. By following the steps outlined in this guide, you can easily clear the “Waste Ink Pad Full” error and get your printer back to full functionality. However, remember that the reset is only a temporary fix, and it is essential to clean or replace the waste ink pad to prevent future problems. The Epson Adjustment Program is a simple, cost-effective solution that provides an easy way to maintain your printer and keep it running smoothly.
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