If your HP printer is not printing from Google Chrome, it can be frustrating—especially when it prints fine from other applications. This issue is commonly related to browser settings, printer configuration, outdated drivers, or connectivity problems.
Common Reasons Why HP Printer Is Not Printing from Chrome
Before applying fixes, it’s important to understand the possible causes:
- Chrome print preview not loading
- Outdated HP printer drivers
- Corrupted Chrome browser cache
- Incorrect printer selected in Chrome
- Printer set to offline mode
- Network connectivity issues
- Pending print queue errors
Step-by-Step Troubleshooting to Fix HP Printer Not Printing from Chrome
1. Check Default Printer Settings
Sometimes Chrome sends the job to the wrong printer.
Steps:
- Press Windows + I → Go to Devices → Printers & Scanners
- Select your HP printer
- Click Set as Default
- Restart Chrome and try printing again
2. Restart Printer, Computer & Chrome
A simple restart often resolves temporary glitches.
- Turn off the HP printer
- Restart your computer
- Close and reopen Google Chrome
- Turn the printer back on and retry printing
3. Clear Chrome Browser Cache
Corrupted browser data can prevent print preview from loading.
Steps:
- Open Chrome
- Press Ctrl + Shift + Delete
- Select Cached images and files
- Click Clear Data
- Restart Chrome
4. Reset Chrome Print Settings
Sometimes Chrome’s internal print settings malfunction.
- Type
chrome://settings/resetin the address bar - Select Restore settings to original defaults
- Confirm reset
- Restart browser and test print
5. Update HP Printer Drivers
Outdated drivers are one of the most common causes.
How to Update HP Printer Drivers:
- Open Device Manager
- Expand Printers
- Right-click your HP printer
- Select Update Driver
- Choose Search automatically for drivers
You can also download the latest drivers from the official HP support page based on your printer model.
6. Check Printer Connection (Wi-Fi or USB)
Make sure your printer is properly connected:
- For Wi-Fi printers, ensure both PC and printer are on the same network.
- Restart your router if needed.
- For USB printers, unplug and reconnect the cable.
7. Run HP Print and Scan Doctor
HP Print and Scan Doctor is a free diagnostic tool that detects and fixes printing issues automatically.
How to Use It:
- Download and install the tool
- Open the software
- Select your HP printer
- Run diagnostics
- Apply recommended fixes
8. Check Print Queue
A stuck print job can block new jobs.
Steps:
- Open Control Panel → Devices and Printers
- Double-click your HP printer
- Click Cancel All Documents
- Restart printer and retry
How to Download and Install HP Printer Drivers
To ensure smooth Chrome printing:
- Identify your HP printer model
- Download compatible drivers for your Windows or macOS version
- Run the setup file
- Follow on-screen instructions
- Restart your system after installation
Always ensure the driver matches your operating system version.
How to Login and Activate HP Printer Services
If you’re using HP Smart features:
HP Smart allows you to manage printing, scanning, and printer setup.
Login & Activation Steps:
- Install HP Smart
- Open the application
- Sign in or create an HP account
- Add your printer
- Follow activation instructions
This ensures your printer is fully configured for network and cloud printing.
HP Printer Not Working in Chrome on Mac
If you’re using macOS:
- Update macOS to the latest version
- Remove and re-add the printer via System Settings → Printers & Scanners
- Reset the printing system (Right-click in printer list → Reset printing system)
- Reinstall the latest HP driver
Advanced Troubleshooting Steps
Reset Printing System (Windows)
- Open Services
- Restart Print Spooler
- Clear spooler files from:
C:\Windows\System32\spool\PRINTERS - Restart system
Reinstall Google Chrome
If printing fails only in Chrome:
- Uninstall Chrome
- Restart computer
- Reinstall latest version
- Try printing again
HP Customer Support & Service Options
If the issue continues:
- Contact HP Customer Support
- Check warranty status
- Schedule printer service if hardware-related
- Use remote troubleshooting support
HP technicians can diagnose deeper firmware or hardware issues.
Tips to Prevent Chrome Printing Issues in Future
- Keep HP printer drivers updated
- Regularly clear Chrome cache
- Keep Chrome updated
- Avoid multiple pending print jobs
- Maintain stable Wi-Fi connection
Conclusion
If your HP printer is not printing from Chrome browser, the issue is usually related to browser settings, driver compatibility, or network configuration. By following the troubleshooting steps above—checking default printer settings, updating drivers, clearing print queues, and using diagnostic tools—you can quickly resolve the issue.
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