How to Fix HP Printer Not Connecting to Wi-Fi?

HP printers are known for their reliable wireless printing features, allowing users to print from laptops, desktops, and mobile devices without cables. However, sometimes users may face issues where the HP printer is not connecting to Wi-Fi. This issue can prevent printing, scanning, and accessing cloud-based services.

Common Reasons Why HP Printer Is Not Connecting to Wi-Fi

Before fixing the issue, it’s important to understand the possible causes:

Incorrect Wi-Fi password
Weak or unstable internet connection
Outdated printer drivers
Router compatibility issues
Incorrect network configuration
Printer firmware not updated
HP Smart app not configured properly

Identifying the root cause will help you resolve the problem faster.

Restart Devices to Fix HP Printer Wi-Fi Issue

A simple restart often resolves connectivity problems.

Steps to restart:

Turn off your HP printer.
Unplug the power cable from the printer.
Restart your Wi-Fi router and wait 2–3 minutes.
Plug the printer back in and turn it on.
Try reconnecting the printer to Wi-Fi.

This resets the network connection and clears temporary errors.

Check Wi-Fi Network Settings

Ensure your printer is connected to the correct wireless network.

How to reconnect HP printer to Wi-Fi:

On the printer control panel, go to Wireless Settings.
Select Setup Wizard.
Choose your Wi-Fi network name (SSID).
Enter the correct Wi-Fi password.
Confirm and wait for connection.

Make sure your printer and computer are connected to the same network.

Download and Install HP Printer Software

Outdated or missing drivers can cause Wi-Fi issues. Installing the latest HP software ensures proper connectivity.

Steps to download and install HP printer software:

Visit the official HP support website.
Search for your printer model.
Download the latest driver or HP Smart app.
Run the installer file.
Follow on-screen instructions to complete installation.

After installation, restart your computer and reconnect the printer.

Login and Signup for HP Account

Using an HP account helps manage printer services and cloud printing.

Steps to create or login to HP account:

Open the HP Smart app.
Click on Sign In.
Enter your email and password.
If you don’t have an account, select Sign Up.
Complete verification and login.

After login, add your printer and configure wireless settings.

Activate HP Printer After Setup

After installation and login, you may need to activate printer services.

Activation steps:

Open HP Smart app.
Select your printer.
Complete the setup process.
Enable web services if required.
Confirm printer status shows “Ready” or “Online.”

Activation ensures your printer is fully connected to the network.

Update HP Printer Firmware

Outdated firmware can prevent Wi-Fi connection.

Steps to update firmware:

Open HP Smart app.
Go to Advanced Settings.
Select Printer Updates.
Check for available updates.
Install updates and restart printer.

Firmware updates fix bugs and improve wireless stability.

Troubleshooting HP Printer Not Working on Wi-Fi

If your HP printer still does not connect, try these troubleshooting methods:

Reset Network Settings

Go to printer control panel.
Select Network Setup.
Choose Restore Network Defaults.
Reconnect printer to Wi-Fi again.

Check Router Compatibility

Ensure your router supports 2.4 GHz network (most HP printers use this band).
Disable MAC address filtering temporarily.
Keep printer close to router.

Run HP Print and Scan Doctor

HP provides a diagnostic tool that automatically detects and fixes connection problems.

Download HP Print and Scan Doctor.
Run the tool.
Select your printer.
Follow recommended fixes.

HP Printer Customer Support and Service Options

If troubleshooting does not resolve the issue, contact HP customer support.

Support services include:

Live chat assistance
Phone support
Remote troubleshooting
Warranty service
Printer repair service

Provide your printer model number and error message details for faster support.

Fix HP Printer Showing Offline

Sometimes the printer connects but shows offline.

Solution:

Open Control Panel.
Go to Devices and Printers.
Right-click your HP printer.
Select “Use Printer Online.”
Restart print spooler service if needed.

This restores online printing status.

Prevent Future Wi-Fi Connection Problems

To avoid repeated issues:

Keep printer firmware updated
Maintain stable internet connection
Use strong Wi-Fi password
Place printer within router range
Regularly update HP Smart app

Preventive maintenance ensures smooth wireless printing.

Conclusion

If your HP printer is not connecting to Wi-Fi, the issue can usually be fixed by restarting devices, reconnecting to the correct network, updating drivers, resetting network settings, or using HP diagnostic tools. Ensuring proper login, activation, software installation, and firmware updates plays a crucial role in maintaining a stable connection.