After updating Malwarebytes, some users experience software crashes, where the program fails to launch, freezes, or unexpectedly closes. This problem can disrupt scans, real-time protection, and overall system security. Crashes usually occur due to incomplete updates, corrupted files, conflicts with other software, or system compatibility issues. The good news is that most of these problems can be fixed using a few simple troubleshooting steps.
Common Causes of Malwarebytes Crashes After Update
- Incomplete or Corrupted Update – A failed update can corrupt essential program files.
- Conflicting Software – Other antivirus programs, firewalls, or system optimizers may interfere.
- Outdated Operating System – Older OS versions may not be fully compatible with the new Malwarebytes update.
- Corrupted Malwarebytes Installation – Existing program files may conflict with new update components.
- Driver or System Conflicts – Graphics, network, or system drivers may cause crashes after updates.
How to Fix Malwarebytes Crashes After Update
1. Restart Your Computer
- Close Malwarebytes completely using Task Manager (Windows) or Force Quit (macOS)
- Restart your system to refresh memory and processes
- Launch Malwarebytes again
2. Update Malwarebytes to the Latest Version
- Sometimes updates are followed by quick patches
- Open Malwarebytes → Settings → About → Check for Updates
- Install any available updates and restart the software
3. Run Malwarebytes as Administrator
- Right-click the Malwarebytes shortcut
- Select Run as Administrator
- Elevated permissions can prevent crashes caused by restricted access
4. Temporarily Disable Conflicting Software
- Antivirus programs, firewalls, and VPNs may interfere with Malwarebytes
- Temporarily disable them and try launching Malwarebytes
- Re-enable your security programs after confirming it works
5. Perform a Clean Installation
- Uninstall Malwarebytes completely from your device
- Use the Malwarebytes Cleanup Tool to remove leftover files
- Download the latest version from Malwarebytes official website
- Reinstall Malwarebytes and check if the crashes are resolved
6. Check System Compatibility and Drivers
- Ensure your OS is fully updated
- Update graphics, network, and system drivers to the latest versions
- Restart your system and try launching Malwarebytes again
7. Check Logs for Error Details
- Malwarebytes maintains logs that can provide information about the crash
- Navigate to Settings → Application Logs to identify the cause
- Share logs with Malwarebytes support if advanced troubleshooting is needed
8. Contact Malwarebytes Support
- If crashes persist, visit Malwarebytes Support
- Provide Malwarebytes version, OS details, crash logs, and error messages
- Support can provide advanced solutions or specific patches to fix the problem
Tips to Prevent Malwarebytes Crashes After Updates
- Always install updates using a stable internet connection
- Close all other applications before updating Malwarebytes
- Keep your operating system and drivers up to date
- Avoid running multiple antivirus programs simultaneously
Conclusion
Malwarebytes crashing after an update is often caused by corrupted updates, software conflicts, outdated OS or drivers, or installation issues. By restarting your system, running Malwarebytes as administrator, updating software and drivers, temporarily disabling conflicting programs, performing a clean installation, and contacting support if needed, you can resolve crashes and ensure Malwarebytes runs smoothly. This restores full protection and uninterrupted access to all features, including scans, real-time protection, and automatic updates.


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