If your HP printer suddenly starts printing blank pages after a Windows update, it can be frustrating. This issue usually occurs due to driver incompatibilities, corrupted print spooler files, or printhead misalignment.
What Causes HP Printer to Print Blank Pages After Windows Update?
After a Windows update, your HP printer might stop working properly for several reasons:
- Outdated or incompatible printer drivers – Updates can override existing drivers.
- Corrupted print spooler files – Temporary system files that handle print jobs may get corrupted.
- Printhead or cartridge issues – Misalignment or dried ink can prevent proper printing.
- Incorrect printer settings – Windows updates can reset print preferences or select the wrong printer.
Understanding the root cause will help you apply the correct fix.
Troubleshooting Steps to Fix HP Printer Printing Blank Pages
Follow these step-by-step troubleshooting methods to fix your HP printer:
1. Check Printer Connections
Ensure your HP printer is properly connected to your PC via USB or Wi-Fi. A loose or disconnected printer can cause blank pages.
2. Update or Reinstall Printer Drivers
Windows updates can replace or corrupt existing drivers.
- Open Device Manager → Find your HP printer → Right-click → Update driver.
- If updating doesn’t work, uninstall the printer and reinstall the latest driver from the HP Support website.
3. Clear the Print Spooler
The print spooler manages all print jobs. A corrupted spooler can cause blank pages.
- Press Win + R, type
services.msc, and press Enter. - Locate Print Spooler, right-click → Stop, then navigate to
C:\Windows\System32\spool\PRINTERSand delete all files. - Restart Print Spooler.
4. Check Ink or Toner Levels
Low or empty cartridges may prevent the printer from printing. Replace or refill cartridges if needed.
5. Perform Printhead Cleaning and Alignment
Printhead clogs can block ink flow. Use your HP printer software to perform:
- Printhead cleaning
- Printhead alignment
This ensures crisp and complete prints.
6. Reset Printer Settings
Reset your printer to factory settings to resolve configuration conflicts caused by Windows updates:
- Access the printer control panel → Settings → Restore Defaults.
HP Printer Software: Download, Install, and Activation
Using the official HP Printer Software can prevent blank page issues and maintain smooth performance.
1. Download HP Printer Software
Visit the HP Support portal and download the compatible software for your printer model. Ensure it matches your Windows version.
2. Install HP Software
- Run the downloaded installer.
- Follow the on-screen instructions to connect your printer and install necessary drivers.
3. Activate and Register Your Printer
- Open HP Smart or the installed HP software.
- Sign in or create an HP account to activate your printer and access online services.
HP Customer Support and Service
If troubleshooting doesn’t resolve the blank page issue, HP offers support options:
- HP Virtual Agent – Chat-based troubleshooting assistant.
- Phone Support – Direct help from certified technicians.
- Authorized Service Centers – Repair or replace defective printer components.
Additional Troubleshooting Tips
- Run Windows Troubleshooter: Go to Settings → Devices → Printers → Run Troubleshooter.
- Check Print Settings: Ensure the correct printer is selected and “Print in grayscale” is not causing blank output.
- Update Windows: Sometimes additional updates fix printing issues introduced by earlier updates.
- Try Another PC: This helps determine whether the issue is with your printer or PC.
Conclusion
Blank pages after a Windows update are a common HP printer issue, often caused by driver conflicts, print spooler errors, or printhead problems. By following the steps above—updating drivers, cleaning and aligning printheads, and resetting printer settings—you can restore your HP printer to full functionality. Regular maintenance and using official HP software can prevent similar issues in the future.
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