Photo printing issues such as cropped edges, missing borders, or cut-off images are common problems faced by users of HP Inc. printers. This usually happens due to incorrect print settings, paper size mismatch, scaling issues, or software configuration errors. Fortunately, this problem can be resolved easily with proper setup, driver updates, and correct printer configuration.
This complete guide explains how to fix HP printer printing cropped photos, including login, signup, download, install, activate, update, troubleshooting, and customer support solutions.
Why Is My HP Printer Printing Cropped Photos?
When your HP printer prints cropped images, it means part of the photo is being cut off. This happens due to:
- Incorrect paper size settings
- Borderless printing disabled or misconfigured
- Wrong scaling or zoom settings
- Driver or software issues
- Incorrect print layout configuration
- Outdated printer drivers or firmware
Fixing these settings ensures your printer prints the complete image without cutting edges.
Check and Fix HP Printer Paper Size and Layout Settings

Incorrect paper size is the most common reason for cropped prints.
Steps to Fix Paper Size Settings:
- Open the photo you want to print
- Click Print
- Select your HP printer
- Open Printer Properties
- Choose the correct paper size (Example: 4×6, A4, Letter)
- Set scaling to:
- Fit to page OR
- Actual size (depending on your need)
- Click Apply and Print
Matching paper size with print settings prevents cropping.
Enable Borderless Printing to Prevent Cropped Photos

Borderless printing ensures your photo prints fully without unwanted cropping.
How to Enable Borderless Printing:
- Open Print Settings
- Go to Printer Properties
- Select Paper/Quality tab
- Enable Borderless Printing option
- Select correct photo paper type
- Click Apply and Print
This ensures full image coverage.
Login and Signup to HP Smart App for Better Print Control
Using the HP Smart app provides better control over photo printing.
Steps to Login and Signup:
- Install HP Smart app on your device
- Open the application
- Create a new account or login
- Add your HP printer
- Select Print Photos
- Adjust scaling and border settings
HP Smart automatically optimizes photo printing and prevents cropping.
Download and Install Latest HP Printer Drivers
Outdated drivers can cause improper scaling and cropped photos.
Steps to Download and Install Drivers:
- Open HP Smart or system printer settings
- Go to Printer Settings
- Select Update Drivers
- Install latest available drivers
- Restart your computer and printer
Updated drivers fix compatibility and scaling issues.
Activate and Configure HP Printer Correctly
Printer activation and proper configuration ensure correct printing output.
Steps to Activate Printer:
- Turn on HP printer
- Connect to WiFi or USB
- Install HP Smart software
- Add printer to device
- Complete printer setup
- Print test photo
Proper activation prevents cropping errors.
Fix HP Printer Cropping Photos Using Scaling Settings
Scaling settings directly affect photo output.
Recommended Settings:
- Select Fit to Page for full image printing
- Disable Zoom or Scaling above 100%
- Select Correct Orientation (Portrait or Landscape)
- Enable Center Image option
Incorrect scaling causes cropped prints.
Update HP Printer Firmware to Fix Cropping Issues
Firmware updates fix bugs affecting print layout.
Steps to Update Firmware:
- Open HP Smart App
- Go to Printer Settings
- Select Advanced Settings
- Click Firmware Update
- Install update if available
- Restart printer
Updated firmware improves print accuracy.
HP Printer Not Working or Cropping Photos Troubleshooting
If the problem continues, try these fixes:
Basic Troubleshooting Steps:
- Restart printer and computer
- Check paper size matches print settings
- Use genuine HP photo paper
- Reinstall printer drivers
- Print from HP Smart app instead of other apps
- Reset printer settings to default
These steps resolve most cropping issues.
Reset HP Printer to Fix Photo Printing Problems
Resetting restores default print configuration.
Steps to Reset Printer:
- Turn printer ON
- Disconnect power cable
- Wait 60 seconds
- Reconnect power cable
- Turn printer ON
- Reconfigure printer
Reset fixes software and configuration errors.
HP Printer Customer Support and Service Solutions
If troubleshooting does not fix the issue, customer support can help.
HP Support Services Include:
- Driver installation help
- Printer setup assistance
- Firmware updates
- Print quality troubleshooting
- Software configuration support
- Hardware diagnostics
Support technicians help resolve cropping and printing problems quickly.
Prevent HP Printer Cropped Photos in Future
Follow these best practices:
- Always select correct paper size
- Enable borderless printing when needed
- Keep printer drivers updated
- Use HP Smart app for photo printing
- Keep firmware updated
- Use correct print scaling settings
These steps ensure perfect photo printing.
Fix HP Printer Printing Cropped Photos Easily
HP printer cropped photo problems are usually caused by incorrect print settings, scaling, borderless configuration, or outdated drivers. By adjusting paper size, enabling borderless printing, updating drivers, using HP Smart app, and configuring printer properly, you can easily fix this issue.


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