How to Fix HP Printer Printing Only Blank Pages from Phone?

If your HP printer is printing blank pages when you try to print from your phone, it can be frustrating—especially when the printer appears connected and working normally. This issue can occur due to connectivity errors, incorrect app settings, outdated firmware, ink system problems, or account-related issues. Fortunately, you can resolve this problem by following proper login, setup, download, installation, activation, and troubleshooting procedures.

Understanding Why HP Printer Prints Blank Pages from Phone

Before applying fixes, it is important to understand the root causes. Common reasons include:

Empty or improperly installed ink cartridges
Clogged printhead or dried ink
Incorrect printer selected in mobile print app
HP Smart app not logged in or activated properly
Outdated printer firmware or mobile app version
Incorrect paper size or print settings
Printer driver or software issues
Network or wireless connection errors

Identifying the cause helps you apply the correct solution quickly.

Check HP Smart App Login and Account Status

HP printers rely on the HP Smart app for mobile printing. If you are not logged in properly, printing may fail or produce blank pages.

Steps to verify login:

Open the HP Smart app on your phone.
Tap the profile or account icon.
Check if you are signed in to your HP account.
If not signed in, enter your email and password.
Complete the login and confirm your printer is listed.

Logging in ensures your printer is properly synced and activated with your mobile device.

Download and Install HP Smart App Correctly

If the HP Smart app is missing, outdated, or corrupted, printing problems may occur.

Steps to download and install:

Open Google Play Store or Apple App Store on your phone.
Search for HP Smart.
Download and install the official HP Smart app.
Open the app after installation.
Sign in to your HP account.
Add your HP printer using the Add Printer option.

Proper installation ensures correct communication between your phone and printer.

Activate and Set Up HP Printer for Mobile Printing

Activation ensures your printer is fully ready for wireless printing.

Steps to activate printer:

Turn on the HP printer.
Connect the printer to the same Wi-Fi network as your phone.
Open HP Smart app.
Select your printer.
Complete printer setup and activation process.
Enable mobile printing features.

Activation allows your printer to receive print commands properly.

Check Ink Cartridges and Ink Levels

Blank pages often occur when ink cartridges are empty or improperly installed.

Steps to check ink:

Open the printer access door.
Remove ink cartridges carefully.
Check ink levels and cartridge condition.
Reinstall cartridges properly.
Replace empty or damaged cartridges if needed.

Proper ink flow is essential for printing correctly.

Clean Printhead to Fix Blank Printing

Clogged printheads prevent ink from reaching the paper.

Steps to clean printhead:

Open HP Smart app.
Select your printer.
Tap Printer Settings.
Select Tools or Printer Maintenance.
Choose Clean Printhead.
Follow on-screen instructions.

Cleaning restores ink flow and improves print quality.

Update HP Printer Firmware and App

Outdated firmware can cause blank page issues.

Steps to update printer:

Open HP Smart app.
Go to Printer Settings.
Select Advanced Settings.
Check for firmware updates.
Install available updates.

Also update the HP Smart app from your phone’s app store.

Updates improve compatibility and fix bugs.

Check Mobile Print Settings

Incorrect settings can cause blank output.

Verify these settings:

Correct printer selected
Paper size matches loaded paper
Print preview shows content
Print in color if needed
Disable blank page separator option

Correct settings ensure proper printing.

Restart Printer, Phone, and Network

Temporary glitches can interrupt printing.

Restart steps:

Turn off printer.
Restart your phone.
Restart Wi-Fi router.
Turn printer back on.
Try printing again.

Restarting refreshes connections and resolves minor errors.

Reinstall HP Printer in HP Smart App

Reinstalling the printer can fix setup or activation issues.

Steps to reinstall printer:

Open HP Smart app.
Remove the existing printer.
Tap Add Printer.
Select your printer.
Complete setup again.

This ensures proper printer configuration.

Check HP Printer Service and Activation Status

Some HP printer features require activation and account verification.

Steps:

Open HP Smart app.
Check printer status.
Ensure printer shows Ready or Online.
Complete any pending setup steps.

Activation confirms your printer is fully functional.

Troubleshooting HP Printer Not Working from Phone

If the problem continues, try these troubleshooting steps:

Ensure printer and phone use same Wi-Fi network
Reset printer network settings
Update mobile operating system
Reset HP Smart app
Try printing from another app
Print printer test page

These steps help identify and resolve deeper issues.

Reset HP Printer to Fix Blank Page Issues

Resetting restores default settings and fixes internal errors.

Reset steps:

Turn on printer.
Go to printer settings menu.
Select Restore Factory Settings.
Confirm reset.
Set up printer again using HP Smart app.

Resetting removes configuration conflicts.

Contact HP Customer Support and Service

If none of the above solutions work, contact HP customer support.

Customer support can help with:

Printer activation issues
Account login problems
Hardware troubleshooting
Firmware and software errors
Service and repair assistance

Support technicians can diagnose and resolve advanced problems.

Prevent HP Printer Blank Page Problems in Future

Follow these maintenance tips:

Keep ink cartridges filled
Use printer regularly
Keep firmware updated
Maintain Wi-Fi connection
Clean printhead periodically
Keep HP Smart app updated

Preventive maintenance ensures smooth printing performance.

Conclusion

HP printer printing blank pages from your phone is usually caused by ink, setup, activation, or software issues. By ensuring proper login, downloading and installing HP Smart app, activating the printer, updating firmware, checking ink cartridges, and performing troubleshooting steps, you can quickly restore normal printing.