The Epson Artisan 835 is a popular all-in-one printer that is well-regarded for its impressive print quality and multifunctional capabilities. It offers a variety of features, including printing, scanning, copying, and faxing. However, like many Epson printers, it has a waste ink pad counter that tracks the amount of ink absorbed by the waste ink pads during maintenance tasks like printhead cleaning and ink flushing.
Over time, as the printer uses ink for maintenance, the waste ink pads accumulate ink, and the counter for the pads increases. Once this counter reaches its maximum threshold, the printer will stop functioning and display an error message. In order to continue using the printer, you’ll need to reset the waste ink pad counter. The reset can be done using the Epson adjustment program, a special tool designed to reset the waste ink pad counter. In this guide, we’ll explain how to reset the Epson Artisan 835 waste ink pad counter using the adjustment program.
What is the Waste Ink Pad Counter in Epson Artisan 835?
The waste ink pad counter in Epson printers like the Artisan 835 is a software tracking tool that keeps track of the amount of ink absorbed by the waste ink pads during maintenance tasks. These pads are designed to collect excess ink that is generated during procedures like printhead cleaning, ink flushing, and alignment.
As these tasks are performed, the waste ink pads gradually absorb ink. The printer keeps track of this ink accumulation through the waste ink pad counter. Once the counter reaches its limit, the printer will stop functioning and display an error message indicating that the waste ink pads are full.
Why is Resetting the Waste Ink Pad Counter Necessary?
When the waste ink pad counter reaches its preset threshold, the printer will stop working to prevent ink overflow, which can damage the printer. The waste ink pad counter needs to be reset to clear the error message and allow the printer to function again. The reset does not physically remove the ink from the waste ink pads, so the pads may eventually need to be replaced when they become saturated.
Resetting the waste ink pad counter is a temporary solution that enables you to continue printing without needing to replace the waste ink pads immediately. However, if the printer continues to accumulate ink in the waste pads, they may need to be replaced after some time.
How to Reset Epson Artisan 835 Waste Ink Pad Counter Using the Adjustment Program?
To reset the waste ink pad counter on your Epson Artisan 835, you will need to use the Epson adjustment program. This program is not available from the official Epson website, but it can be found on trusted third-party websites. Below, we’ll guide you through the process of downloading, installing, and using the adjustment program to reset the waste ink pad counter.
Step 1: Download the Epson Adjustment Program
The first step is to download the Epson Artisan 835 adjustment program. This software is essential for resetting the waste ink pad counter and other printer maintenance tasks. You can search for the program by using keywords like “Epson Artisan 835 adjustment program” or “Epson waste ink pad resetter.”
Be careful when downloading the adjustment program, as some websites may offer malicious software. Ensure that you download the program from a reputable and trustworthy website. Additionally, make sure the program is compatible with your operating system (Windows or macOS).
Once you’ve found a reliable source, download the Epson adjustment program. The file will usually be compressed into a ZIP or RAR format.
Step 2: Extract the Downloaded File
After the file is downloaded, locate the ZIP or RAR file on your computer. Right-click on the file and select “Extract All” to decompress it. Alternatively, you can use software such as WinRAR or 7-Zip to extract the contents. Once extracted, you will find the executable program file, typically named “AdjProg.exe” or something similar.
Step 3: Install the Adjustment Program
Next, double-click on the executable file you extracted to start the installation process. Follow the on-screen instructions to complete the installation. You may be asked to grant administrative permissions during the installation, so be sure to allow the program to install on your system.
Once installed, the adjustment program should appear in your Start menu or on your desktop, depending on your operating system.
Step 4: Connect the Printer to Your Computer
Before proceeding with the reset, make sure that your Epson Artisan 835 printer is properly connected to your computer via USB. Ensure that the printer is powered on and connected securely so that the adjustment program can communicate with it during the reset process.
Step 5: Launch the Adjustment Program
Once the adjustment program is installed and the printer is connected, open the program by double-clicking on its icon. The adjustment program will prompt you to select your printer model from a list. Choose “Epson Artisan 835” and click “OK” to continue.
Step 6: Select the “Waste Ink Pad Counter” Option
After selecting your printer model, the program will show a list of options for various printer functions. Find and select the “Waste Ink Pad Counter” option, which is the specific option used to reset the waste ink pad counter.
Step 7: Click the “Reset” Button
Once you’ve selected the “Waste Ink Pad Counter” option, click the “Reset” button to initiate the reset process. The adjustment program will communicate with your Epson Artisan 835 printer and reset the waste ink pad counter.
Step 8: Wait for the Reset to Complete
The reset process typically takes only a few seconds. Wait for the adjustment program to complete the reset. Once finished, you should see a confirmation message indicating that the reset was successful.
Step 9: Test the Printer
After the reset is complete, it’s important to test the printer to make sure it is functioning properly. Try printing a test page or performing a regular print job to confirm that the waste ink pad counter error has been cleared and the printer is working as expected.
Troubleshooting Tips for Resetting Epson Artisan 835 Waste Ink Pad Counter
While resetting the waste ink pad counter using the adjustment program is usually a straightforward process, there can be some issues. Below are a few troubleshooting tips that can help resolve common problems.
1. Ensure Proper Printer Connection
Make sure your Epson Artisan 835 printer is properly connected to your computer via USB. If the printer is not connected or powered on, the reset will not work.
2. Run the Adjustment Program as Administrator
If the adjustment program is not functioning correctly, try running it with administrative privileges. Right-click on the program icon and select “Run as Administrator.” This will ensure the program has the necessary permissions to function properly.
3. Temporarily Disable Antivirus or Firewall
Sometimes, antivirus software or firewalls may block the adjustment program from running. If you encounter issues, try temporarily disabling your antivirus software or firewall and run the program again. Don’t forget to re-enable your antivirus software once the reset is complete.
4. Reinstall the Adjustment Program
If the program still isn’t working, try uninstalling and reinstalling it. This can resolve any issues caused by incomplete or corrupted installations.
5. Check Program Compatibility
Make sure the version of the adjustment program you downloaded is compatible with your operating system. Some programs only work with specific versions of Windows or macOS. Ensure you download the correct version for your system.
6. Clear Printer Cache or Reset Printer
If the reset fails, clearing the printer’s cache or performing a factory reset may help. You can refer to the user manual for instructions on clearing the cache or performing a reset.
7. Consult Epson Support
If the reset does not work, or if you continue experiencing issues with the printer, consult the Epson Artisan 835 user manual or contact Epson customer support for further assistance.
Conclusion
Resetting the waste ink pad counter on your Epson Artisan 835 using the adjustment program is a quick and effective way to resolve the error that prevents the printer from working. By following the steps outlined in this guide, you can easily reset the counter and get your printer back to normal operation.
It’s important to remember that while the reset clears the waste ink pad counter, the physical waste ink pads may still need to be replaced once they become saturated with ink. Resetting the counter is a temporary solution, so it’s important to monitor your printer’s performance and replace the pads as needed.
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