Experiencing a “Network Not Found” error on your HP printer can be frustrating, especially when you need to print urgent documents. This error often occurs when the printer fails to connect to your Wi-Fi network or detects connection issues. Fortunately, there are several ways to troubleshoot and fix this problem, ensuring your HP printer stays connected and functional.
What Causes HP Printer Network Not Found Error?
The “Network Not Found” error can occur due to various reasons:
- Incorrect Wi-Fi credentials – The printer may have outdated or wrong network login details.
- Network interference – Routers or nearby devices may be causing weak connectivity.
- Outdated printer firmware – Missing updates can prevent the printer from detecting networks.
- Firewall or antivirus restrictions – Security software may block network access.
- Incorrect printer configuration – Network settings on the printer may need adjustment.
HP Printer Login and Signup for Network Setup
Before troubleshooting, ensure you are logged in to your HP account:
- Create an HP Account (Signup)
- Visit the HP Smart app or HP official app on your device.
- Tap on Sign Up and provide your email, username, and password.
- Verify your account through the email confirmation link.
- Login to HP Account
- Open the HP Smart app or website.
- Enter your registered email and password.
- Once logged in, you can manage your printer settings, check network status, and access troubleshooting tools.
Logging in ensures you can manage your printer, run diagnostics, and receive notifications about firmware updates.
Download, Install, and Activate HP Printer Software
Using the latest HP software helps resolve network errors:
- Download HP Smart or HP Printer Assistant
- Visit the HP official website or open the HP Smart app on your device.
- Download the compatible version for your printer model and operating system.
- Install the Software
- Open the downloaded installer and follow on-screen instructions.
- Grant permissions if prompted and select your preferred installation options.
- Activate the Printer
- Connect your printer to your Wi-Fi network using the app.
- Verify printer registration through your HP account.
- Activation ensures the printer is linked to your HP account for updates, support, and cloud printing.
Troubleshooting HP Printer Network Not Found
If your printer still shows “Network Not Found,” try these steps:
1. Check Network Connection
- Ensure your Wi-Fi router is working and the network is active.
- Move the printer closer to the router to strengthen the signal.
- Reboot your router and printer.
2. Update Printer Firmware and Drivers
- Outdated drivers may prevent network detection.
- Use the HP Smart app or website to check for firmware updates.
- Install the latest drivers compatible with your operating system.
3. Reconfigure Wireless Settings
- On the printer menu, go to Network Settings → Wireless Setup Wizard.
- Re-enter the Wi-Fi SSID and password accurately.
- Ensure the printer is connected to the correct 2.4 GHz or 5 GHz network depending on your model.
4. Disable Firewall or Antivirus Temporarily
- Some security programs block printer connections.
- Temporarily disable firewall/antivirus and reconnect the printer.
- Re-enable security software after setup.
5. Reset Printer Network Settings
- Access the printer Settings → Network → Restore Network Defaults.
- Reconnect the printer to your Wi-Fi network after reset.
HP Customer Support and Service
If the error persists, HP customer support can assist with advanced troubleshooting:
- Live Chat – Access HP Smart or HP website for instant assistance.
- Phone Support – Call the HP helpline for technical guidance.
- Service Centers – Locate authorized HP service centers for repair or inspection.
- Support Forums – HP Community forums allow you to find solutions shared by other users.
Having your printer model and serial number handy helps expedite support.
Benefits of Keeping HP Printer Updated and Maintained
- Reliable Network Connectivity – Firmware updates ensure your printer remains compatible with Wi-Fi networks.
- Enhanced Print Quality – Regular updates prevent print errors and maintain output quality.
- Faster Troubleshooting – Updated drivers and software make it easier to resolve errors independently.
- Extended Printer Lifespan – Proper maintenance reduces wear on internal components, keeping your printer functional longer.
Conclusion
The HP Printer “Network Not Found” error is often due to connectivity issues, outdated drivers, or misconfigured settings. By logging in, downloading and installing the latest HP software, updating firmware, and following the troubleshooting steps above, you can restore network connectivity and resume printing without interruptions.
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