How to Fix HP Printer Network Printer Not Responding on Windows

If your HP printer is showing a “Network Printer Not Responding” error on Windows, it can be frustrating, especially when you need to print important documents.

What Causes HP Printer Network Printer Not Responding on Windows?

A network printer may stop responding due to several reasons, including:

Network connectivity issues – Wi-Fi or Ethernet connection problems.
Incorrect printer settings – IP address conflicts or port misconfiguration.
Outdated drivers or firmware – Windows may fail to communicate with the printer.
Firewall or antivirus interference – Security software blocking printer communication.
Printer hardware issues – Internal errors or stuck print jobs.

Understanding the cause will help you apply the correct solution to restore printing functionality.

How to Check HP Printer Connection

Ensure the Printer is Powered On
Make sure the HP printer is switched on and ready. Look for green LEDs or a ready message on the printer display.
Verify Network Connectivity
- For Wi-Fi printers, ensure the printer is connected to the correct network.
- For wired printers, check the Ethernet cable connection and router status.
Print a Network Configuration Page
This helps verify the printer’s IP address and network status. Refer to the printer control panel to print this page.

Update and Install HP Printer Drivers

Outdated or corrupted drivers often cause network errors. Follow these steps:

Open Windows Settings > Devices > Printers & Scanners.
Select your HP printer and click Remove device (if previously installed).
Download the latest driver for your printer model from the HP official website.
Run the installer and follow the on-screen instructions to install and connect the printer.
Restart your PC and printer to apply changes.

Configure HP Printer Port and Settings

Incorrect port settings can prevent network communication. To fix this:

Open Control Panel > Devices and Printers.
Right-click your HP printer and select Printer Properties.
Go to the Ports tab and ensure the correct IP address or WSD port is selected.
Apply changes and test printing.

Run Windows Troubleshooter for HP Printer

Windows provides a built-in troubleshooter for printer issues:

Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters.
Select Printer and click Run the troubleshooter.
Follow the instructions to automatically detect and fix network printer errors.

Check Firewall and Antivirus Settings

Sometimes, security software blocks communication between your PC and HP printer:

Temporarily disable your antivirus or firewall.
Try to print a test page.
If it works, configure your firewall to allow printer network access.
Re-enable antivirus after configuration.

HP Printer Customer Support and Service

If the printer is still not responding, HP customer support can assist:

Contact HP Support via phone or chat for network troubleshooting.
Request HP Service for hardware issues.
Activate HP Support Assistant on your Windows PC to get automated solutions, driver updates, and notifications.

HP customer support can provide remote guidance to fix errors, update firmware, or repair printer components if needed.

Prevent Network Printer Issues

To avoid recurring network errors:

Regularly update printer drivers.
Keep Windows OS updated.
Restart the printer and router periodically.
Clear stuck print jobs in the queue.
Monitor network stability and signal strength.

Conclusion

HP Printer “Network Printer Not Responding” errors on Windows are usually caused by connectivity, driver, or port issues. By following the steps above—checking connections, updating drivers, configuring ports, running troubleshooters, and contacting HP support—you can restore your printer’s network functionality efficiently. Regular maintenance and updates ensure your HP printer works smoothly without interruptions.